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Agenda

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2026 Agenda

  • 10:00am

    Welcome and Introduction

  • 11:05am

    Gen Z; the latest customer insights and market trends

  • 10:35am

    Media and content consumption habits for Generation Z and Alpha

  • 11:05pm

    Engaging Gen Z - case study and discussion exploring lessons and metrics

  • 11:35pm

    Rethinking the Gen Z approach; what’s important to your future customer

    Panel discussion

  • 12:25 pm

    Optimising evaluation and trade in processes for customer success

  • 12:55pm

    Lunch

  • 2:00pm

    The AI landscape - insight session into the evolving suite of applications for retailers and vendors

  • 2:30 pm

    AI, marketing and automation; strategies and best practices for brands and retailers

  • 3:00pm

    Can personalisation & recommendation engines drive sales and customer trust?

  • 3:30pm

    Agentic AI - Should brands and retailers be wary or ready to go?

    Panel discussion

  • 4:15pm

    Navigating a volatile memory market. How can retailers and vendors collaborate effectively in 2026?

    Panel discussion

  • 4:15pm

    Forum End

  • 4:15pm

    Coffee Break & Networking 

  • 4:45pm

    Exhibition Area Visit & Informal Meetings 

  • 8:00m

    Awards & Gala Dinner

Group 9

Join us
for ECSF 2026!

Liam McSherry
Conference Director
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