3RD EDITION
A Forum For Critical Thinking To Drive Positive Action
ECSF is a one day event for business leaders from the retail and consumer technology sectors to meet, learn and exchange ideas on how to manage their business in a changing world.
Co-located with the Channel Summit META show, the Electronics Channel Strategy Forum delivers a series of workshops, panel discussions and Q&A sessions to deliver high value takeaways and connections in just 1 day.
2025 Agenda
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10:30am
From Niche to Necessity: The Penetration of Sustainable Tech in META
Jacky Chan
ESG project manager CONTEXT
Explore the rapidly evolving landscape of sustainable technology adoption within the META market. This session unveils exclusive META distribution data, spotlighting the increasing emphasis on sustainability in procurement. Discover the growing significance of ecolabels like EPEAT and TCO, evidenced by Saudi Arabia's impressive >90% adoption rate of EPEAT ecolabels within distribution in 2025 YTD, with over 60% achieving EPEAT Gold. We will benchmark this progress and compare it with trends in the UAE, Turkey, and Europe. We will analyse the market positioning and pricing of sustainable products in the META region. Furthermore, we will present data on product carbon footprints and explore the expanding market for remanufactured and refurbished PCs, with a focus on the UAE's circular economy initiatives. -
11:10am
From Empty Chair to AI Twin: Real‑Time Consumer Intelligence for the AI Era
Vivek Bhargava
Co-Founder ProfitWheel
Traditional consumer research is losing relevance—slow surveys, tiny samples, and siloed geographies can’t keep pace with consumers who pivot in seconds and buy from anywhere. In this talk, Vivek Bhargava reveals how deterministic, behavior‑based data and large language models (LLMs) are rewriting the rules. Using the “empty customer chair” analogy made famous by Jeff Bezos, Vivek introduces AI Twins—digital, always‑on replicas of every key segment. These Twins observe rather than guess, delivering a 360° view across media habits, motivations, and purchase journeys in real time. Why yesterday’s sampling methods fail modern brands and how to replace them with live, global data streams. -
11:40am
From Screen to Scroll: Embracing the Power of Vertical Video in the Age of Mobile-First Consumers
Alex Von Harsdorf
Co-Founder & CEO Livebuy
Mobile devices have redefined consumer behavior — and video now reigns supreme as the preferred medium for discovering, connecting, and purchasing. Today’s audiences don’t read, they watch. This shift is transforming the face of online retail, with frontrunners like Zalando, Douglas, and MediaMarktSaturn adapting swiftly, while platforms like Shein and Temu set new standards. In this session, we’ll explore how video and social commerce are reshaping the market, unpack key success stories from retail pioneers, and share actionable insights for integrating mobile video into your own strategy. -
12:10pm
Roundtable: Is Social Selling a Threat or Opportunity For Retail?
Moderated by Alex Von Harsdorf
Co-Founder & CEO Livebuy
Buying through socials and live shopping is a big trend in many markets across the globe but as this market develops, will it be a threat to retail or is it a golden opportunity to engage and interact with customers. This interactive session will cover both sides of the coin with audience participation actively encouraged. -
12:30pm
Journey To a Sustainable and Greener Future
Chad Damin
Sales Director MEA Targus
Targus is creating positive change. As a leader in laptop cases and tech accessories, we are on a mission to make sustainability part of our DNA by putting people and the planet first. -
1:00pm
Lunch
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2:30pm
From Trash to Tokens: How Impact2Earn is Redefining Recycling with AI, Blockchain & Digital rewards.
Sergei Ivanov
Co-Founder & CEO Impact2Earn BANTgo Technologies
Impact2Earn is an AI and blockchain-powered recycling rewards platform that transforms everyday recycling into real-world value using traceable digital assets and utility tokens. Originally launched in Europe and now established in Dubai—where they have their largest presence. They are now conducting market tests in the northeastern U.S. The platform rewards individuals for recycling while enabling ecosystem partners to track, scale, and report on ESG impact. Their marketplace redemption partners—ranging from retailers to local service providers—benefit through increased customer traffic, deeper engagement, and purpose-driven loyalty. In this session, they will share key lessons from their journey with the venture capital process, Transitioning internationally and scaling from prototype to revenue generating business in UAE. -
3:00pm
Unlocking Opportunities: Consumer Tech Industry Trends
Gurpeet Aulakh
Senior Manager APP Retail Vertical
Insights from NIQ GfK -
3:30pm
Coffee Break
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3:40pm
Roundtable: The Hard Sell - Barriers to Higher AI Product Adoption Rates and How to Overcome Them
Fahed Bizari
AI Empowerment Specialist
The consumer tech industry is relying on the next wave of AI enabled products to drive demand and volume sales in the channel. While talk of AI is everywhere, sales of AI PCs and other products are not reflective of the media hype. Vendors and their channel partners face a challenge to close the gap and convert potential into demand at a retail level. This session should take the form of an informative dialogue to ascertain what the main barriers are, how the industry can work together to overcome them, and strategies to generate excitement at a consumer level. -
4:30pm
Coffee Break and Networking
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4:40pm
Exhibition Area Visit & Informal Meetings
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8:00apm
Awards & Gala Dinner
FEATURED TOPICS & THEMES
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AI, Retail & Product
Navigating the opportunities for retailers and brands to harness AI driven applications and solutions to bolster sales, customer engagement and operational efficiency.TOPCIS INCLUDE:
Agentic AI, personalisation and recommendation engines, marketing automation -
Engaging Gen Z
The generation of customers is different and defies many accepted rules and approaches to social, sales and marketing.
TOPCIS INCLUDE:
Video commerce, marketing strategies, content consumption trends
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Scaling Trade In Programmes
Legislation, a growing refurbished market and a changing customer mindset are some of the factors driving trade in engagement.
TOPCIS INCLUDE:
Scaling trade in programmes, trade in for customer loyalty, online evaluation processes -
Memory Market Volatility
With ongoing price rises and shortages, how can retailers and vendors work together to manage an unpredictable market in 2026?
TOPCIS INCLUDE:
forecasting strategies, refurbished opportunities, H1 channel insights
What makes ECSF different?
There are only 30 places available. This ensures all our participants get a chance to join discussions and get the answers they need from our presenters and attendees.
PREVIOUS ATTENDEES INCLUDE:
Decision makers and key influencers from the MENA region's leading retailers and consumer technology brands. Attendance is submitted to strict seniority criteria.
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Ace Hardware UAE
Head of Commercial and Planning
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Best Al Yousifi
Managing Director
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Carrefour UAE
Director- Commercial
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E-City
CEO
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Electrolux Appliances ME
Head of Trade Operations
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Emax UAE
Head Of Buying & Merchandising
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Epson
Regional Sales Director
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Eros Digital Home
COO
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Honor
President
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HP
Retail Sales Head
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Jacky's Retail LLC
COO
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Jumia
Senior VP
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Karcher
Regional President
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Logitech
METCAP Region Director
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Lulu Group International
Director Buying
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Microsoft ME
EMEA Sales Director Consumer Products
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Noon UAE
GM Commercial - Electronics
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Nothing
Regional Director MEA
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Sharaf DG LLC (Euronics UAE)
CEO
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Virgin Megastore Dubai
CEO
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X-cite by Alghanim Electronics
Vice President - Commercial
Our participants say
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High level strategy sessions that play a valuable part in our collective understanding of what we can do together as an industry to grow this business future.
Ashish Panjabi
Jacky's
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Thank you for allowing us to speak together about recycling legislation and discussing how we as an industry can work on logistics and collection strategies.
Nilesh Khalkho
Sharaf DG